WebChat
Our WebChat is open Monday to Friday. Chats may be recorded for training and quality control purposes.
While all WebChat operators are staff of the Department of Foreign Affairs, this software solution is powered by a third party: Edgetier.
Further information available at:
- Department of Foreign Affairs Privacy Policy and Data Protection Policy.
Emergency Contact Details
For emergencies involving an Irish citizen, please call our Duty Officer Service through the Embassy of Ireland Ottawa (+ 1 613 233 6281.)