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Please be advised that this page has moved and this content is no longer being updated. Up-to-date information is now available at Ireland.ie/dfa/passports/urgent-appointment.

Urgent Appointment Service for Passport Renewal

Urgent Appointment Service for Passport Renewal – Mount Street, Cork and London.

If you need an urgent appointment to process a passport renewal application, we have an Urgent Appointment Service for Passport Renewal. This is available at our offices on Mount Street in Dublin 2, Cork and also our office in London.

To avail of this renewal service, applicants must first book an appointment to attend the public office in Mount Street, Dublin 2, Cork or London. This is a limited service and slots are allocated by appointment only on a first come, first served basis.

Applicants who have applied using Passport Express are able to make renewal appointments with the Urgent Appointment Service. Applicants who have made online applications may also make renewal appointments with the Urgent Appointment Service. However, where an online application is advanced through the entitlement process, the Passport Service may not be able to facilitate an appointment, and will cancel the appointment and refund the fee.

We will offer three types of appointment and a fee will apply to this appointment service relative to how quickly you require your passport. London offers a 5 day turnaround service only.

  1. Same day renewal service. These appointments can be booked 3 days in advance.
  2. Four day renewal service. These appointments can be booked 3 weeks in advance.
  3. Five day renewal service (London only). These appointments can be booked 3 weeks in advance.

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Emergency Service

The Passport Service will continue to maintain its same day emergency service for those who require a passport for a medical emergency or death of a family member abroad.

The telephone number for the Customer Service Hub is 01 671 1633 or you can contact us by WebChat. We appreciate your patience as we continue to deal with a high volume of calls and chats. 

  • APS1E paper passport application form (APS2E if living in Northern Ireland)
    • You can get this from your local post office, Garda station or public library
    • You must fully complete the form (except for the payment information in section 1)
    • You must have 4 suitable paper photographs from a photo booth or pharmacy
    • Your photo and APS1E application form must be witnessed by a member of An Garda Síochána and be recorded in the station log book.  If using an APS2E application form please note the list of appropriate witnesses on the form

 

  • APS2E if living in Northern Ireland.
    • APS2E paper passport application form
    • You can get this form from your local Post Office.
    • You must fully complete the form (except for the payment information in section 1)
    • You must have 4 suitable printed photographs from a photo booth or pharmacy
    • Your photo and APS2E application form must be witnessed by an acceptable witness. A list of acceptable witnesses is available at  https://www.dfa.ie/passports/how-to-get-your-application-witnessed/

 

  • If living in Great Britain:
    • An APS2E paper application form can be obtained by emailing the Passport Office in London at passportlondon@dfa.ie, from your nearest Irish Centre in Great Britain, or by collecting an application form at the Passport Office at Cromwell Road. Do not book your appointment until you have fully completed your application form.
    • You must fully complete the form (except for the payment information in section 1).
    • You must have 4 suitable printed photographs from a photo booth or pharmacy.
    • Your photo and APS2E paper application form must be witnessed by an acceptable witness in Great Britain.
    • A list of acceptable witnesses is available here. Please choose your witness carefully. The witness must be contactable by landline between 09.00 and 17.00 Monday to Friday, all year round, and resident in Great Britain.
    • An appointment
      • You must book online and pay the relevant fee in order to make an appointment. 
      • You must be on time for your appointment. We cannot process your application if you do not attend on time.

For a same day appointment, all guardians of the child must attend the appointment, and must bring the correct documentation. If we cannot issue, we will refund you the appointment charge but cannot process your application.

For a 4 day turnaround, one guardian of the child must attend the appointment, and must bring the correct documentation. If we cannot issue, we will refund you the appointment charge but cannot process your application.

  • APS1E paper passport application form (APS2E if living in Northern Ireland)
    • You can get this from your local post office, Garda station or public library
    • You must fully complete the form (except for the payment information in section 1)
    • Ensure that section 7 (guardian consent) is completed correctly
    • You must have suitable photographs from a photo booth or pharmacy
    • The photographs, guardianship consent and the application form must be witnessed by a member of An Garda Síochána and be recorded in the station log book. If using an APS2E application form please note the list of appropriate witnesses on the form.

Please see the link for further information

  • If living in Great Britain:
    • An APS2E paper application form can be obtained by emailing the Passport Office in London at passportofficelondon@dfa.ie, from nearest Irish Centre in Great Britain, or by collecting a form at the Passport Office at Cromwell Road. Do not book your appointment until you fully completed your application form. You must fully complete the form (except for the payment information in section 1)
    • Ensure that section 7 (guardian consent) is completed correctly. The Irish Passport Service requires the consent of all guardians.
    • If there is only one guardian, a sole affidavit or court order will be required.
    • You must have 4 printed photographs from a photo booth or pharmacy.
    • Your photo and APS2E paper application form must be witnessed by an acceptable witness in Great Britain.
    • A list of acceptable witnesses is available here. Please choose your witness carefully. The witness must be contactable by landline between 09.00 and 17.00 Monday to Friday, all year round, and resident in Great Britain. Where a renewal application is being made for a minor (under 18), both the minor and guardian(s) must be present when the form is witnessed.
    • You must book online and pay the relevant fee in order to make an appointment. You must be on time for your appointment. We cannot process your application if you do not attend on time

In addition to the normal applicable Passport fees, (€95 per adult, €45 per child) an appointment fee will apply as follows: 

Service Type

Breakdown

Adult Renewal

Child Renewal

Same-Day Turnaround (Public Office)

Appointment Fee

€150

€150

 

Four-Day Turnaround Service

(Public Office)

Appointment Fee

€75

€75

First time applications are complex as entitlement to Irish citizenship must be established. The Passport Service also has to confirm the consent of all guardians to issue a passport to a child.

These cases are too complex to process at a public counter. Particular complexity relates to the process of applications from children born in Ireland after 2004 due to the need to verify entitlement for Irish citizenship.

You can book an appointment if you have applied by Passport Express but it could take a significant amount of time to refund you the cost of your Passport Express applications.

You can book an appointment if you have applied using Passport Online. However, where an online application is advanced through the entitlement process, the Passport Service may not be able to facilitate an appointment, and will cancel the appointment and refund the fee.

We cannot associate the documents that you submitted in support of your Passport Online or Express application with your Urgent Appointment Service application. You will have to bring the correct supporting documentation, if required. If you do not have the correct documents, we will not be able to assist you with issuing a passport.

If you can no longer attend your appointment, you can cancel it up to 24 hours in advance of the appointment. The confirmation email that you received contains a link to cancel your appointment.

If your appointment was part of multiple bookings, cancelling one appointment will cancel all of the bookings.

You cannot amend an appointment. If you can no longer attend your appointment, you must cancel and book a new appointment. All cancelled appointments will be refunded.

We do not require any evidence regarding the urgency of the case.

We will continue to process passports on the same day in cases of bereavement or serious medical requirement. This requires supporting documents depending on the case and only the passport fee is required in such cases.

Please contact our Customer Service Hub if you require a passport in an emergency.